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Support

Need help with Tennis Parent? Find answers below or contact us directly.

Contact Us

Have a question or issue? We're here to help!

Frequently Asked Questions

How do I add players to my roster?

Tap the Roster tab, then tap the "+" button in the top right corner. Enter the player's name and contact information, then tap Save. You can also import your roster directly from USTA TennisLink.

How do I import from TennisLink?

Go to the Roster or Schedule tab and use the import option. Tennis Parent can import your team roster and match schedule directly from USTA TennisLink, saving you from manual data entry.

How do I create a season and schedule matches?

Tap the Schedule tab, then create a new season. Within a season, tap the "+" button to add matches with opponent name, date, time, location, and home/away status.

How does the Lineup Builder work?

The Lineup Builder tracks how often each player plays singles vs. doubles and suggests lineups that balance playing time fairly across all players.

How do I use Match Day tracking?

On match day, open the match from the Schedule tab. You can track player attendance, assign your lineup, and record match scores in real time.

Where can I see team statistics?

Tap the Stats tab to view overall team performance, win/loss records, and individual player statistics across the season.

Is my data backed up?

Your data is stored locally on your device and is included in your device's built-in backups — iCloud Backup on iOS, Android Backup on Android — as long as that backup is enabled in your device settings.

The app is crashing or not working properly

Try these steps: (1) Close and reopen the app, (2) Restart your device, (3) Make sure you have the latest version from the App Store or Google Play, (4) Delete and reinstall the app (note: this will delete your data). If problems persist, please contact us.

App Information

Feedback

We love hearing from our users! If you have suggestions for new features or improvements, please email us at support@silentspice.com.